The Challenge
A leading construction company in Montreal faced several operational challenges:
- Inefficient communication between field technicians and office staff
- Difficulty in accessing real-time project information
- Time-consuming administrative tasks
- Lack of instant support for on-site queries
Our Solution
Sonotech developed a comprehensive AI-powered chatbot assistant, leveraging cutting-edge technologies:
OpenAI Assistant API
Core AI Engine
RAG Pipeline
Contextual Information
Image Recognition
Visual Analysis
Google Calendar API
Scheduling Integration
Implementation Process
Our team followed a structured approach to implement the solution:
- Integration of OpenAI Assistant API for natural language processing
- Development of custom RAG pipelines for different user roles (technicians, administrators, etc.)
- Implementation of image recognition capabilities for on-site visual analysis
- Connection to existing data-driven servers for real-time insights
- Integration with Google Calendar API for scheduling and time management
- Development of a user-friendly interface accessible via mobile and desktop
- Implementation of secure authentication and data protection measures
- Extensive testing and optimization for various use cases
Results and Benefits
The implementation of our AI-powered workforce assistant resulted in:
- 24/7 availability of information and support for all employees
- 30% reduction in time spent on administrative tasks
- Improved decision-making with real-time data access
- Enhanced collaboration between field technicians and office staff
- Streamlined scheduling and time management processes
- Faster problem-solving on construction sites with image recognition
- Increased overall operational efficiency by 25%
